Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWALL Dynamic Support 8x5 is available in one-, two- and three-year agreements that include:\r\n- Telephone/Web-based Support - for basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday)*\r\n- Software/Firmware Updates- for all software and firmware updates and upgrades\r\n- Hardware Replacement - Advance Exchange for replacement of defective hardware\r\n- Support Tools - access to SonicWALL's electronic support tools\r\n\r\n*8:00 am - 5:00 pm local time is defined as follows:\r\n\r\n- In North America: 8:00 am - 5:00 pm Mountain Standard Time (MST)\r\n- In Latin America: 8:00 am - 5:00 pm Local Standard Time in the country where the product is deployed\r\n- In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1\r\n- In Asia Pacific: 8:00 am - 5:00 pm Local Standard Time in the country where the product is deployed\r\n- In Japan: 5:00 pm - 2:00 am UTC/GMT
Tutti i prezzi NON sono comprensivi di IVA.
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